These terms of service and terms and conditions govern your use of this site. Please read this document carefully before accessing or purchasing any item listed for sale on the site. By accessing or purchasing any items from the site, you agree to be bound by the terms and conditions set forth below. If you do not wish to be bound by these terms and conditions, we suggest you shop elsewhere.

Multifamily Insight may modify this agreement at any time, and such modifications shall be effective immediately upon posting of the modified agreement on the site. You agree to review the agreement periodically to be aware of such modifications and your continued access or use of the site shall be deemed your acceptance of the modified agreement.


Limitation of Liability

In no event will Multifamily Insight be liable for

Any incidental, consequential, or indirect damages (including, but not limited to, damages for loss of profits, business interruption, loss of programs or information, and the like) arising out of the use of or inability to use the service, or any information, or transactions provided on the service, or downloaded from the service, or any delay of such information or service. Even if Multifamily Insight or its authorized representatives have been advised of the possibility of such damages, or

Any claim attributable to errors, omissions, or other inaccuracies in the service and/or materials or information downloaded through the service. Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you. In such states, Multifamily Insight liability is limited to the greatest extent permitted by law.

Multifamily Insight makes no representations whatsoever about any other web site which you may access through this one or which may link to this Site. When you access a non-Multifamily Insight web site, please understand that it is independent from Multifamily Insight, and that Multifamily Insight has no control over the content on that web site. In addition, a link to a Multifamily Insight web site does not mean that Multifamily Insight endorses or accepts any responsibility for the content, or the use, of such web site.

Copyright, Licenses and Idea Submissions

The entire contents of the Site are protected by international copyright and trademark laws. The owner of the copyrights and trademarks is, its affiliates or other third party licensors.

No one, including affiliates, may not modify, copy, reproduce, republish, upload, post, transmit, or distribute, in any manner, the material on the site, including text, graphics, code software, or items purchased from this site, without the express and written consent of Multifamily Insight. You may purchase and download digital and other products from the site solely for your own non-commercial use provided that you agree to abide by any copyright or proprietary rights and conditions, written or otherwise, associated with those products.


You agree to indemnify, defend and hold harmless Multifamily Insight and any third party affiliate providers from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of this Agreement (including negligent or wrongful conduct) by you or any other person accessing and/or purchasing products from this Site.

Refund Policy

We want to ensure you are happy with your purchase. If you have any questions, concerns, or problems, please contact us. No refunds will be provided after more than 30 days following purchase, and in no event can we offer refunds for digital products purchased on and downloaded from our site.

Privacy Policy

All details obtained during registration, ordering, purchasing or other activity on our site are held in the confidence. We will never sell or give your information to any external company, individual or website.

Affiliate Sales

Any Multifamily Insight affiliate found to be committing fraud will have their affiliate accounts suspended and all funds frozen.

Affiliate commission will be reversed for refunded sales and will be reported as a negative sale in the sales report.


Any passwords used for this site are for individual use only. You will be responsible for the security of your password.

You are prohibited from using any services or facilities provided in connection with this site to compromise security or tamper with system resources and/or accounts. The use or distribution of tools designed for compromising security is strictly prohibited. If you become involved in any violation of system security, Multifamily Insight reserves the right to release your details to appropriate individuals and/or agencies in order to assist them in resolving security incidents. Multifamily Insight reserves the right to investigate suspected violations of these Terms of Use.

Product Delivery

Our digital products are delivered directly from our site and via links contained in email. On occasions an email can get delayed or end up in your junk/spam folder. If you do not receive an email containing the product download links within a few hours after the order, it is your responsibility to contact us and we will resend you links to download the products you purchased.

Terms of Service Changes

Changes to our Terms of Service will be made without direct notification. It is your responsibility to ensure you check for changes to our Terms of Service.